IMMEDIATE OPENINGS FOR CUSTOMER SERVICE IN INTERNATIONAL CALL CENTER!!!! NEHA-9916433302

2.( I.T HELP DESK /ISP BROAD BAND /LAPTOP /DESKTOP / NETWORKING PROCESS/ENTERPRISE SUPPORT)

SHIFTS: U.K /U.S SHIFTS ( A3/A4/A5.POSITION)

1.GRADUATES FRESHERS(B.E  LESS THEN 65 % CAN APPLY)

2.10+2(MIN 1YR EXP IN ANY DOMAIN)

10+3 FRESHERS CAN APPLY

3.EXCELLENT COMMUNICATION)

4.OS KNOWLEDGE

5.WILLINGNESS TO WORK IN SHIFTS( OPENINGS FOR U.K & U.S SHIFTS)

6. FLAIR FOR TEQ SUPPORT

SALARY FOR FRESHERS 2.25+BONUS EXP 4.5 LACS

Job Description:

Provide First - level Technical Support on basic operational or maintenance of personal computers and /or peripherals using available tools.

Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines.

Escalate problems when unable to resolve customer issues.

Log and sufficiently document all contacts with customers in designated tools.

Identify and provide input on unique or recurring customer ... 

3.OPENINGS FOR SERVICE DESK ANALYST:

*GRADUATES/UNDER GRADS

*MINIMUM 1YR EXPERIENCE IN INTERNATIONAL CALL CENTER VOICE PROCESS

*EXCELLENT COMMUNICATION

*SOUND IN OS/ WINDOWS/NETWORKING

*LUCRATIVE PACKAGE+INCEN

Please Carry  below Documents:

5 Copies Resume Educational Marks Cards (10+puc+graduation marks card) Offer Letter and Relieving letter of previous organisation. Photo and Address Proof

HURRY CALL UP BHARATH-9916433320(PASS ON THE MESSAGE TO YOUR FRIENDS WHO ARE LOOKING FOR STABLE COMPANYS TO SWITCH OVER)

VENU DETAILS:

J&M GLOBAL SOLUTIONS

BTM LAYOUT,2ND STAGE,#93

7TH MAIN,12TH CROSS

(OPP ARVIND MEDICALS)NEAR BTM WATER TANK

NEHA-9916433302

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